Welcome to AutoSharm
We value your privacy and are dedicated to protecting your personal data. This Privacy Policy outlines our practices regarding the collection, usage, and safeguarding of information you provide when using our website and services.
Whether you're booking a luxury vehicle rental or planning a tour in beautiful Sharm El Sheikh, we want you to feel confident that your information is handled with care and transparency.
Information We Collect
To provide you with the best rental and tour experiences, we collect the following types of information:
Personal Information
- •Full Name: Used for identification and booking confirmation
- •Phone Number: Required for WhatsApp communication and booking updates
- •Email Address: For sending confirmation details and newsletters (optional)
Booking Information
- •Dates: Rental or tour dates and duration
- •Vehicle Preferences: Type of car or service selected
- •Special Requests: Any additional requirements you provide
Technical Information
- •Browser & Device Data: Information about your device and browser for optimal site performance
- •IP Address: Your internet protocol address for security and fraud prevention
How We Use Your Data
We use the information you provide for the following purposes:
✓ Processing Bookings
Your personal and booking information is used to confirm your reservations, process payments, and prepare your rental or tour.
✓ Communication
We use your phone number to contact you via WhatsApp for booking confirmations, updates, and customer support related to your reservations.
✓ Service Improvement
We analyze aggregated, non-identifiable data to improve our services, understand user preferences, and enhance your experience on our website.
✓ Marketing & Promotions
With your consent, we may send promotional offers, updates about new services, and special deals relevant to your interests.
✓ Legal Compliance
We may use your information to comply with legal obligations and protect our business interests.
Third-Party Services
To provide you with the best experience, we partner with the following third-party services:
🗨️ WhatsApp Business
We use WhatsApp to communicate with you regarding your bookings and provide customer support. When you share your phone number with us, it may be saved in our WhatsApp Business account for future reference.
Learn more: WhatsApp Privacy Policy
🌐 Netlify (Hosting Provider)
Our website is hosted on Netlify's cloud infrastructure. Netlify may collect technical data (such as IP addresses and browser information) to maintain website security and performance.
Learn more: Netlify Privacy Policy
📊 Google Analytics
We may use Google Analytics to analyze website traffic and user behavior. This helps us understand how visitors interact with our site and improve user experience.
Learn more: Google Privacy Policy
These third parties are contractually obligated to use your information only as necessary to provide their services and in accordance with applicable privacy laws.
Your Rights & Data Control
You have important rights regarding your personal data:
Right to Access
You can request a copy of all personal information we hold about you at any time.
Right to Correction
If any of your personal information is inaccurate or outdated, you can request that we update or correct it.
Right to Deletion
You can request that we delete your personal data, except where we are legally required to retain it for booking and legal purposes.
Right to Opt-Out
You can opt out of marketing communications and analytics tracking at any time by contacting us directly.
Right to Data Portability
You can request your data in a standard format so you can transfer it to another service provider.
To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We aim to respond to all data requests within 30 days.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please don't hesitate to reach out:
Standard Response Time
We aim to respond to all privacy inquiries within 24-48 hours during business days. For urgent matters, please mention "URGENT" in your message.
⚖️ Policy Updates
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or applicable laws. Any significant changes will be announced on our website. Your continued use of our services following the posting of changes constitutes your acceptance of the updated Privacy Policy.